The Problem

We know that clear, consistent and compassionate communication has never been more important to you than during this global pandemic.

  • How do you reassure patients and clients that they’ll receive the care they need and receive it safely?
  • How do you prepare them for changes to their care provision?
  • How do you keep colleagues and staff up to speed with ever changing protocols?

The Solution

Video is your new frontline support for patients and team members. It can succinctly answer all their questions and quickly provide information to prepare them for appointments and new ways of working.

When you need to concentrate on what matters most, here are some ways video can help you communicate:

  • Health tips and information such as diet, exercise and mental wellbeing
  • Visitor information, guidance and procedures
  • Pre and post procedure care
  • Patient stories
  • Staff training videos
  • Meet the medical team videos
  • Videos to explain your culture and values
  • Introducing new innovations, procedures and equipment
  • Latest research and statistics
  • Q & As with experts

Your videos can including subtitles and sign language.






What makes us different

Shuut is a small company with a big heart; you get a personal, hand-held service and videos that pack a punch. We put our heart and soul into making videos for organisations that care about making life better.

We’re particularly good at maximising your budget by creating multi-purpose content. We’re used to working in high-pressured healthcare environments and understand that things can change quickly, so the need for flexibility is paramount.

Ruth has been crafting video stories for over 20 years and is supported by talented media professionals who embody her values: compassion, creativity, professionalism, diversity and fun. Together, we create communication solutions that are uniquely you, yet carefully designed to make your audience think, feel and take action.

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Working with Ruth Duggal and Shuut has been a complete pleasure.  As the world’s largest provider of coaching skills training, the quality of our training materials is very important to us and to our students.  We pride ourselves on high quality training and the audio video materials we provide need to reflect this.  Thankfully we were in extremely safe and capable hands with Ruth and her fantastic team.  Friendly, professional and efficient, producing a finished product of the highest quality, I’d have no hesitation in both using Shuut’s services again and recommending Ruth and her Team to any other business.”

Kris Robertson

Director, The Coaching Academy

“Ruth has carried out numerous projects for us and most have involved filming patients and families going through difficult or traumatic experiences. Her professional approach has always given us confidence that she will work sensitively and flexibly with whatever scenario we ask her to work with and Ruth always plans exceptionally well. She researches both our needs and the environment she will be working in before we start and has an ability to film discreetly and unobtrusively whilst still capturing the very essence of the interaction between carer and patient.”

Professor Helen Young

Chief Nurse/ Director of Nursing and Midwifery, Birmingham Women’s Hospital

“Ruth has been and continues to be a pleasure to work with.  We have used Ruth for all our video projects in the last 18 months and have been thoroughly impressed with the quality of her work, her thorough respect for the key messages we require and her understanding of our tight NHS budgets.  She has offered loads of advice for how we can make most efficient use of her time.   We look forward to continuing to work with Ruth!”


Amy Maclean

Head of Patient Experience, Birmingham Women's and Children’s NHS Trust

“Working with Shuut was fantastic. Ruth is responsive, friendly and most of all really listened to our thoughts, any concerns and really understood what we wanted and needed our short film to do. The filming was painless and well directed and it took all the worry out of the process for us. I couldn’t recommend Ruth and Shuut highly enough, the video we now have is priceless to our organisation and lets us show our global audience our product, its features and benefits in a simple yet stylish way.”

Jacqui Burke

Sales & Marketing Manager, EdelImmersys

“We have commissioned Ruth and her team over several years to document various project delivered by Department for Learning. Her hard work resulted in a series of beautiful videos that are a pleasure to watch as the narrative always flows with real energy. What we appreciated most about working with Ruth was her ability to interview people of different ages and backgrounds. She always makes her interviewees feel comfortable and take their guard down and knows how to inject humour.  She was flexible and imaginative in transforming our ideas into films that were exciting and completely on-message.”


Pearl Chesterman

Director for Learning, Birmingham Royal Ballet

“I simply can’t overemphasise how thrilled everyone was with what Shuut produced for us – everything about it is absolutely spot on and exceeds expectations.  What’s particularly great about it is that you have managed to do it in such a way that we will genuinely be able to use it for a variety of purposes – evaluation, letting people know what we’re doing, showing it to potential future funders, etc etc.  You more than fulfilled the brief in every sense!”

Kate Fawcett

City of Birmingham Symphony Orchestra

“Ruth has carried out numerous projects for us and most have involved filming patients and families going through difficult or traumatic experiences. Her professional approach has always given us confidence that she will work sensitively and flexibly. She is caring and empathetic and her staff demonstrate similar qualities. She has literally filmed scenarios from cradle to grave with our patients and clients who ranged from tiny babies to terminally ill patients on respite. I would have no hesitation in recommending her for filming similar situations to ours.”


Prof. Helen Young

Trustee, Across 

“Ruth worked with groups of children and young people and produced a professional set of films for us and was so friendly and supportive. Ruth embodied the values we hold at KIDS and managed to capture the ethos of our organisation perfectly. I can highly recommend Shuut as they not only produce excellent results, they are a pleasure to work with.”


Caroline Stevens

CEO, Kids

“Shuut is a brilliant company to work with. They transformed our very basic idea into a creative storyboard and then film, keeping us closely involved throughout. We are delighted with the end product; a 1 ½ minute film which is very entertaining and informative. Very professional but with lots of fun thrown in; we have no hesitation in recommending Shuut.”


Carl Bayliss

Former Lottery Manager, TLC Lottery